FAQ

Below FAQ are some common concerns of our customer before purchasing the Products.
If you have other questions, please just send it to business@naturalite.in.

Filter by Topic
All
  • All
  • Shipping Information
  • Payment Information
  • Return & Exchange

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Shipping Information

Naturalite prioritizes the timely and secure delivery of your products. We utilize a reliable network of couriers to ensure efficient shipping.
Free shipping options may be available on select orders.
Shipping charges, if applicable, are determined by the product and destination. Details are provided during the checkout process.
Stay informed with notifications via text message, email, or other communication channels, providing details about the delivery partner and tracking ID.
Orders cannot be cancelled as per our policy.
For Cash on Delivery orders, payment must be made at the time of delivery. Please ensure to have the correct amount ready.

Payment Information

Naturalite ensures the security of online transactions. Feel confident using Credit Cards, Debit Cards, and net banking with our trusted payment gateways.
Naturalite accepts Master/Visa credit cards, major Debit Cards, and net banking. Specific payment options will be detailed during the checkout process.
In case of a payment failure, please retry the payment or contact your bank for assistance.

Return & Exchange

Naturalite offers a 7-day exchange policy. If you wish to exchange your product, please contact us at business@naturalite.in within 7 days of receiving your order.
Exchanges will be facilitated for eligible products. Please contact us at business@naturalite.in for further assistance.
Unable to find satisfactory answers ? Contact Support